SHIPPING POLICY

Effective Date: 3 November 2026
Last Updated: 3 November 2026

At Revitalize Cosmetics, we want your skincare essentials to reach you safely and conveniently. This Shipping Policy explains how we process, dispatch, and deliver orders placed through our website.

1. Shipping Locations

We currently offer shipping within India, subject to serviceability at the delivery address provided during checkout.

We aim to make our skincare products accessible to customers across India. Delivery availability may vary depending on your location and the courier services available in your area.

Domestic Shipping: Available across serviceable locations in India.

International Shipping: [We currently do not offer international shipping / We offer international shipping to selected countries listed at checkout.]

2. Order Processing Time

Orders are generally processed within 1 to 3 business days after successful payment or order confirmation.

Business days exclude Sundays and public holidays.

Once your order is processed and handed over to our shipping partner, you will receive a shipping confirmation along with tracking information, where available.

Please note:

• Orders placed on Sundays or public holidays may be processed on the next business day.

• During promotional campaigns, product launches, or high-demand periods, processing may take longer.

• Orders requiring payment verification or address confirmation may experience additional processing time.

3. Shipping Methods

We use reliable third-party courier and logistics partners to deliver your orders.

Available shipping methods may include:

• Standard Delivery

• Express Delivery [If Available]

• Other delivery options displayed at checkout

The shipping method available for your order will depend on your delivery location, courier serviceability, and the options offered at checkout.

4. Estimated Delivery Time

Once your order has been dispatched, the estimated delivery timeframe is:

Delivery Location	Estimated Time
Local / Nearby Areas	[X-X BUSINESS DAYS]
Within Gujarat	[X-X BUSINESS DAYS]
Metro Cities	[X-X BUSINESS DAYS]
Other Locations in India	[X-X BUSINESS DAYS]
Remote / Non-Serviceable Areas	[X-X BUSINESS DAYS, IF APPLICABLE]

Delivery timelines are estimates and may vary depending on courier operations, location, weather conditions, public holidays, or other unforeseen circumstances.

The estimated delivery period begins from the date of dispatch, not from the date the order is placed.

5. Shipping Charges

Shipping charges are calculated based on the delivery location, order value, package weight, and selected shipping method.

Our shipping charges are as follows:

• Standard Shipping: [SHIPPING COST]

• Express Shipping: [EXPRESS SHIPPING COST, IF AVAILABLE]

• Free Shipping: [FREE SHIPPING ABOVE ₹X / IF APPLICABLE]

• Cash on Delivery Charges: [COD CHARGES / FREE / NOT AVAILABLE]

The applicable shipping charges will be displayed at checkout before you complete your purchase.

No additional shipping charges will be applied after order confirmation unless you request a change that affects the delivery cost or applicable law permits otherwise.

6. Order Tracking

Once your order has been dispatched, we will share tracking details through [EMAIL / SMS / WHATSAPP].

You can use the tracking number, Contact number or tracking link provided to check the status of your shipment.

Tracking information may take [24-48 HOURS] to become active after dispatch.

If you have not received tracking information within [TRACKING UPDATE TIME], please contact us at:

Email: revitalize1705@gmail.com

Please include your order number so we can assist you promptly.

7. Delivery Issues and Delays

We do our best to ensure that every order reaches you within the estimated delivery timeframe.

However, delays may occasionally occur due to:

• Weather conditions or natural events

• Courier service disruptions

• Public holidays or peak shopping periods

• Incorrect or incomplete delivery addresses

• Remote location accessibility

• Unexpected logistical or operational issues

If your order is delayed beyond the expected delivery timeframe, please contact us at revitalize1705@gmail.com with your order details.

We will coordinate with our shipping partner to investigate and provide an appropriate update.

Incorrect Address

Please ensure that your shipping address, mobile number, and other delivery details are accurate before placing your order.

If you notice an error after placing your order, contact us as soon as possible. Address changes may not be possible once the order has been dispatched.

Failed Delivery

If a delivery attempt fails due to an incorrect address, unavailable recipient, or other delivery-related issue, the courier may attempt redelivery or return the shipment to us.

If an order is returned to us, we will contact you to arrange an appropriate resolution.

Any additional shipping charges for re-delivery will be communicated to you in advance, where applicable.

Lost, Damaged, or Incorrect Orders

If your order arrives damaged, contains an incorrect product, or appears to be lost in transit, please contact us within 24 HOURS of delivery or the expected delivery date, as applicable.

Please provide:

• Your order number

• A description of the issue

• Photographs or other relevant evidence, where applicable

We will review the issue and assist with a replacement, refund, or other appropriate resolution in accordance with our Return and Refund Policy and applicable law.

8. Cash on Delivery (COD)

Cash on Delivery may be available for selected locations and orders.

Where COD is available:

• The order amount must be paid to the courier at the time of delivery.

• Customers should ensure that someone is available to receive and pay for the order.

• Additional courier charges for COD may be aplicable.

• COD availability may depend on the delivery location and courier service.

We reserve the right to restrict COD availability for certain orders or locations where permitted by law.

9. Contact Us

If you have any questions about shipping, delivery, or your order, please contact us:

Store Name: Revitalize Cosmetics
Company Name: REVITALIZE COSMETICS PRIVATE LIMITED
Email: revitalize1705@gmail.com
Address: 53, Dadunagar Society, Tarsali, Vadodara, Gujarat, India
Website: www.revitalizecosmetics.in

We are happy to help you with your order and ensure you have a smooth shopping experience with Revitalize Cosmetics.

REVITALIZE COSMETICS PRIVATE LIMITED
Clean Science for Clear Skin.